Refund Policy
for SwitchLight API & Web
Last Updated (Effective): -
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Introduction
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This Refund Policy ("Policy") governs the refund for products and services purchased from SwitchLight Web (https://switchlight.beeble.ai) & SwitchLight API (https://switchlight-api.beeble.ai). By purchasing, you agree to the terms and conditions of this Policy.
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Refund Procedures
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If you wish to request a refund, please contact our support team at info@beeble.ai. Our refund protocol is as follows:
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Refunds for SwitchLight Web Subscription Payment:
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Full refund of the recent subscription payment if there is no usage within 7 days after that payment.
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After 7 days, if it hasn't been used even once, we consider the service contract period as a ‘30-day’ duration from the most recent purchase. Refunds are calculated based on the remaining contract period on the refund requested date.
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If the service has been used even once, no refund is possible.
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Refunds for SwitchLight API Subscription Payment:
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Full refund of the most recent subscription payment if there is no usage within 7 days after that payment.
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After 7 days, if it hasn't been used even once, we consider the service contract period as a ‘30-day’ duration from the most recent purchase. Refunds are calculated based on the remaining contract period on the refund requested date.
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If the service has been used even once, no refund is possible.
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Refunds for SwitchLight API Pay-as-you-go Payment:
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Full refund if there is no usage within 7 days after the payment.
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After 7 days, refunds will be given after deducting a 10% fee from the refund amount for any unused, unexpired Pay-as-you-go credits.
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Conditions for Refunds:
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If misuse or misrepresentation is determined, the refund request may be declined.
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Changes to the Policy:
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Beeble may update this Refund Policy at any time. Before any updated policy comes into effect, changes will be notified on the following websites and to users’ email accounts:
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SwitchLight web: https://switchlight.beeble.ai
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SwitchLight API: https://switchlight-api.beeble.ai
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Contact Us:
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For questions regarding this Refund Policy or to request a refund, contact our support team at info@beeble.ai.
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